2022 Gartner® Critical Capabilities for Field Service Management Report
About the Report
ServiceMax was recognized in the 2022 Critical Capabilities for Field Service Management report.
According to Gartner, ServiceMax is suitable for all use cases, most notably for equipment-centric and outcome-centric use cases. It combines its ServiceMax Core FSM platform (which includes Asset 360 and FieldFX) with add-ons for schedule optimization, collaboration, complex jobs, customer and partner portals, a customer-facing mobile app, and packaged analytics.
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